Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Table of Contents
1. Overview
At Uni Virtual (www.univirtual.tech), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing and performance marketing services.
🔒 Our Privacy Commitment
We are committed to maintaining the confidentiality and security of your personal information. This information will never be sold, rented, or misused for unauthorized purposes.
By using our website and services, you consent to this Privacy Policy. If you do not agree with this policy, please do not use our services.
2. Information We Collect
Personal Information
When you use our website or services, we may collect the following personal information:
| Information Type | Examples | Purpose |
|---|---|---|
| Contact Information | Name, email address, phone number | Service delivery and communication |
| Business Information | Company name, industry, website | Customizing marketing solutions |
| Financial Information | Billing address, payment method | Processing payments securely |
| Technical Information | IP address, browser type, device info | Website optimization and security |
| Usage Data | Pages visited, time spent, clicks | Improving user experience |
Automatically Collected Information
We automatically collect certain information when you visit our website, including:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
- Device information
3. How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Providing digital marketing and performance marketing solutions
- Creating and managing advertising campaigns
- Analyzing campaign performance and optimization
- Generating reports and insights
Communication
- Responding to inquiries and support requests
- Sending service updates and notifications
- Providing customer support
- Marketing communications (with consent)
Improving User Experience
- Understanding website traffic and usage patterns
- Optimizing our services and website functionality
- Personalizing user experience
- Conducting research and analysis
✅ Legitimate Use Only
Your information is used solely for service delivery, communication, and improving user experience. We never use your data for unauthorized purposes or share it with third parties for their marketing purposes.
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing
- Email marketing services
- Analytics and reporting tools
- Customer support platforms
- Cloud hosting services
Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Valid legal processes (subpoenas, court orders)
- Government investigations
- Protecting our legal rights
- Preventing fraud or security threats
⚠️ No Data Sales
We never sell, rent, or lease your personal information to third parties for commercial purposes. Your data remains confidential and is only shared as outlined in this policy.
5. Data Security
We take strict measures to protect your information using industry-standard security practices:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure servers with regular updates
- Firewall protection and intrusion detection
- Regular security audits and vulnerability assessments
- Access controls and authentication systems
Administrative Safeguards
- Employee training on privacy and security
- Limited access to personal information
- Regular privacy policy reviews
- Incident response procedures
🔐 Security Limitations
While we implement strict security measures, we cannot guarantee complete security against all risks beyond our control, including but not limited to hacking, data breaches, or unauthorized access. No method of electronic transmission or storage is 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to understand website traffic and optimize our services:
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand user behavior
- Marketing Cookies: Used for advertising and retargeting
- Preference Cookies: Remember your settings and preferences
Third-Party Analytics
We may use third-party analytics tools such as:
- Google Analytics
- Facebook Pixel
- LinkedIn Insights
- Heat mapping tools
🍪 Cookie Control
You may disable cookies in your browser settings at any time. However, disabling cookies may affect website functionality and your user experience.
7. Your Rights
You have several rights regarding your personal information:
To exercise any of these rights, please contact us at contact@univirtual.tech. We will respond to your request within 30 days.
8. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Retention Periods
- Active Clients: Duration of service + 3 years
- Prospect Data: 2 years from last contact
- Financial Records: 7 years (tax requirements)
- Marketing Data: Until opt-out or 5 years
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. When we transfer data internationally, we ensure appropriate safeguards are in place:
- Adequacy decisions by relevant authorities
- Standard contractual clauses
- Certification schemes
- Binding corporate rules
10. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. This privacy policy does not apply to:
- Third-party websites
- Social media platforms
- Advertising networks
- External service providers
We recommend reviewing the privacy policies of any third-party services you use.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
12. Policy Updates
We may update this Privacy Policy periodically to reflect:
- Changes in our services
- Legal or regulatory requirements
- Industry best practices
- User feedback
📢 Notification of Changes
We will notify you of significant changes by:
- Posting updates on our website
- Sending email notifications to registered users
- Providing notice during service usage
Questions About This Policy?
We're here to address any privacy concerns or questions you may have.